Reference

How joss188 Handles Your Personal Information

Your account data — including the details you enter when depositing via DANA, OVO, or GoPay — is handled with care and stored only for the purposes described in this policy.

Account Data ProtectionDANA, OVO, GoPay Transaction RecordsCookie ControlsData Access RequestsIndonesia-Region Scope

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PRIVACY CONTACT

Reach Us About Your Data

Live Chat Start a live chat session from any page on joss188 to raise a data query, request access to your records, or ask us to correct account details held on file.

Email Support Send a written data request to our support address listed on the contact page. Include your registered account email so we can verify your identity before acting on the request.

Account Settings Some data preferences — including communication opt-outs and cookie choices — can be updated directly inside your account settings without contacting support.

What This Privacy Policy Covers

joss188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on joss188, we collect the information needed to run your account and process your deposits. This includes your name, contact details, and the transaction records generated when you send funds via DANA, OVO, or GoPay. We also collect device identifiers and

1
session data when you access the lobby from your phone or desktop browser. We do not sell your personal data to third parties. Data may be shared with payment processors — including the e-wallet rails you already use — solely to complete your transactions and verify
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your account wallet. We retain account data for as long as your account is active and for the period required under applicable law. Where local law in Indonesia governs data handling, we follow those requirements. Availability of our services, and the data practices that support them,
3
depends on local law and eligible regions. If you have questions about retention or want to request deletion, the contact steps in the support section below apply to you.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Account Security

Your login credentials are stored using one-way hashing. Account access requires OTP verification sent to your registered mobile number, adding a second check beyond your password.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookies through the cookie banner on your first visit or via browser settings.

Retention and Deletion

We keep your account data while your account remains open. After closure, records are retained only as long as required under applicable Indonesian law, then securely deleted from active systems.

Data Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or request deletion. We respond to verified requests within the timeframe required by applicable local law.

Common Questions About Your Privacy

We collect your name, contact details, and the information you submit during account registration. When you deposit via DANA, OVO, or GoPay, we also record the transaction reference and wallet identifier to verify the payment.

Transaction data is shared only with the payment processor handling your deposit — such as DANA, OVO, or GoPay — to complete and verify the transfer. It is not sold or passed to unrelated third parties.

Send a data access request via the support email listed on our contact page. Include your registered account email so we can verify your identity. We will respond within the period required by applicable law.

Yes. After your account is closed, you can request deletion of your personal records. Some data may be retained for the period required under Indonesian law before it is removed from active systems.

We use essential session cookies to keep you logged in and optional analytics cookies to improve the lobby experience. You can accept or decline non-essential cookies via the banner on your first visit or in your browser settings.

Yes. This policy applies to all accounts registered from Indonesia, including players in Makassar. Access to our services and applicable data rules depend on local law and the eligible regions we serve.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How joss188 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does joss188 collect when I open an account?

02 Is my DANA or GoPay transaction data shared with anyone?

03 How do I request a copy of the data joss188 holds about me?

04 Can I ask joss188 to delete my account data?

05 What cookies does joss188 use, and can I turn them off?

06 Does this privacy policy apply to players in Makassar and other parts of Indonesia?

Privacy Policy

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